Frequently Asked Questions
Find answers to common questions about our WhatsApp Business API services and solutions.
WhatsApp Business API is a powerful messaging platform that allows businesses to send and receive messages at scale. It enables automated messaging, customer support, notifications, and marketing campaigns through WhatsApp.
We typically get your WhatsApp Business API account verified within 48 hours. The verification process includes setting up your business profile, configuring webhooks, and getting approval from Meta.
Our pricing is based on message volume and features. We offer flexible plans starting from basic messaging to advanced features like analytics, automation, and multi-user support. Contact us for detailed pricing.
Yes, you can send bulk messages through our WhatsApp Business API solution. However, you must comply with WhatsApp's messaging policies and ensure recipients have opted in to receive messages.
WhatsApp has rate limits to prevent spam. Generally, you can send up to 1000 messages per day per phone number. For higher volumes, you may need multiple phone numbers or special approval.
We provide comprehensive documentation and SDKs for easy integration. Our team also offers integration support to help you get started quickly. The API supports REST endpoints and webhooks.
You can send text messages, media files (images, videos, documents), location sharing, and interactive messages with buttons. Rich media messages help engage customers better.
Yes, we provide 24/7 customer support through multiple channels including email, WhatsApp, and phone. Our technical team is always ready to help with integration and troubleshooting.
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